Frequently Asked Questions

When you’re planning a vacation, you have plenty of plates to spin. To make your decision-making process easier, we have answered some of our most frequently asked questions below.

If you’re looking for specific information about individual tours (start times, meeting points, duration, price, etc.), you can find everything you need on our Alaska guided tours page. If you can’t find the answers to your questions below or on the tour pages, please feel free to contact us. Our team is here and ready to help.

Pre-Tour Questions

Where do the tours start and at what time?

Spenard Food & True Crime Walking Tour:

The Blue Market AK, 1406 West 31st Avenue, AK 99503

Anchorage Walking Tour – Downtown Food & History:

10:00 am tour: Snow City Cafe, 1034 W 4th Ave, AK 99501

2:00 pm tour: The Kobuk, 504 W 5th Ave, AK 99501

Anchorage City Tour – Local Sightseeing and Food by Van:

The Kobuk, 504 W 5th Ave, AK 99501

Anchorage Puzzle Pursuit: Downtown Murder Mystery Adventure:

The Historic Anchorage Hotel, 320 E St, Anchorage, AK 99501 (In the alley between the Historic Anchorage Hotel and & the Hilton Hotel)

Tour start times vary, check the tour info section on each tour page for start times.

Do you accommodate dietary restrictions and allergies?

We are not responsible for your food allergies. If you have any, it is up to you to make sure that the food you eat on our tours doesn’t trigger your allergies.

Unfortunately, we are unable to cater to those with special dietary restrictions (e.g. vegan, vegetarian, gluten free, etc.). The locations we visit and food we offer changes frequently and sometimes with little notice. This makes it extremely difficult to make sure alternatives are available.

What is your cancellation policy?

Please promptly notify us if you intend to cancel the tour. Any cancellations made within 72 hours prior to the scheduled tour start time will not be eligible for a refund. Customers who need to cancel their tour within this time frame will be given the option to reschedule for a different date, subject to availability.

We understand that unforeseen circumstances may arise, and we will make every effort to accommodate our customers’ needs within this policy. We strongly recommend that customers purchase travel insurance to protect against any potential cancellations or unforeseen events. Gift cards are nonrefundable.

Note: If booking through an online travel agency such as Viator or Get Your Guide, they may have their own cancellation policy that we abide by. We recommend having travel insurance to cover any unexpected changes during your trip.

What fitness level does one need for the tour?

The amount of physical activity and fitness level required for tours will vary depending on which tour you take. Our downtown walking food tour is not suitable for guests who cannot move or stand on their own or with assistance for a period of 3 to 4 hours. Though seating at establishments is often available, it is not guaranteed.

Our half-day van tour requires minimal walking. Our full-day food & sightseeing tour has a moderate amount of walking and our full-day Matanuska Valley tour includes a hike of a few hours.

Unfortunately, our van tours are not wheelchair accessible at this time.

People with hip problems, knee issues or other mobility problems should not take our tours.

What does a tour cost?

Our tour prices vary, please check the tour info section on each tour page for exact prices.

Do I have to purchase tickets in advance? Can I pay in cash?

Tickets can be purchased online and in person as long as there is availability.

We currently accept credit cards only at this time.

How many people can take the tour?

Our walking tours can accommodate up to nine guests and have a required minimum of two. Our other tours can accommodate up to 14 guests with a minimum of four. Individuals are welcome to book a tour and our tours usually do meet the required minimum number of guests. However, in the case that we don’t meet the group size minimum we will have to reschedule or cancel the tour.

Do you take any COVID-19 precautions?

We follow all city, state, and federal mandates when it comes to COVID-19 protocols. We revisit these regularly to ensure our customers are safe while still having a good time. For COVID-19 and other public health updates in Anchorage, you can check the Anchorage health department’s website.

Do you offer corporate tours?

Yes we do, please check out our Private Tours page for further information or get in touch.

Are private tours available?

Private tours are available with a two week notice. Contact us by email or phone for more details on booking a private tour.

How long do the tours last?

We offer half-day and full-day tours and duration varies based on each tour. Please check the tour info section of each tour page for exact durations.

Are tours suitable for children or pets?

Our tours are currently for ages 12 and up. We trust parents to know their child’s limits when it comes to length and activity level.

We do require minors to be accompanied by a legal guardian or parent.

Only certified service animals are allowed on our tours.

Is there a children’s price for tours?

Our tours are currently for ages 12 and up and we do not offer discounted pricing for children.

We hope to offer family-friendly tours soon – stay tuned!

Do we pay for food or drink?

All our tours are all-inclusive. All samples, meals and server gratuities are provided by Alaskan Sights & Bites LLC. However, there are some stops where alcoholic drinks are not included but guests are welcome to order on their own. Drinking water or water bottles will be available free of charge.

On-Tour Questions

What should I bring on the tour?

For our walking tour, please bring good walking shoes and weather-appropriate clothing. We will be either walking or standing for most of the tour.

Our full-day Matanuska Valley tour includes a hike. We recommend bringing hiking gear, outdoor clothing, a rain jacket and waterproof pants, mosquito repellent and anything else you may require on the hike.

For all tours, as Alaska’s weather is unpredictable, be mindful of the conditions on the day of your tour and prepare accordingly – our tours run rain or shine! There will be access to drinking water or water bottles provided on each tour.

Where should we park?

Street parking meters have a 2-hour maximum, we recommend parking in a garage. There is a parking garage near our meeting point downtown on 5th Avenue and B Street (420 B Street, Anchorage, AK 99501).

Will there be restroom stops on the tour?

We will make restroom stops regularly and as needed. There are occasional stretches on our van tours outside Anchorage (maximum of two hours) where restrooms are not available.

Are beverages included on the food tours?

Bottled water is provided on van tours. Walking food tours have water available at most stops. Some tours will also include an alcoholic beverage or drink.

Should I tip my guide?

At Alaskan Sights & Bites, we take pride in paying a living wage. However, as with many seasonal jobs, our guides often rely on tips to help support themselves throughout the year. Though tipping your guide is not mandatory, we find most guests tip 15 to 20%. 100% of guest gratuities go directly to guides. As patrons, Alaskan Sights & Bites tips 20% for all the servers at the bars and restaurants we visit on our tours.