Frequently Asked Questions

When you’re planning a vacation, you have plenty of plates to spin. To make your decision-making process easier, we have answered some of our most frequently asked questions below.

If you’re looking for specific information about individual tours (start times, meeting points, duration, price, etc.), you can find everything you need on our Alaska guided tours page. If you can’t find the answers to your questions below or on the tour pages, please feel free to contact us. Our team is here and ready to help.

Pre-Tour Questions

Where do the tours start and at what time?

Spenard Food & True Crime Walking Tour:

The Blue Market AK, 1406 West 31st Avenue, AK 99503

Anchorage Walking Tour – Downtown Food & History:

10:00 am tour: Snow City Cafe, 1034 W 4th Ave, AK 99501

2:00 pm tour: The Kobuk, 504 W 5th Ave, AK 99501

Anchorage City Tour – Local Sightseeing and Food by Van:

The Kobuk, 504 W 5th Ave, AK 99501

Anchorage Puzzle Pursuit: Downtown Murder Mystery Adventure:

The Historic Anchorage Hotel, 320 E St, Anchorage, AK 99501 (In the alley between the Historic Anchorage Hotel and & the Hilton Hotel)

Tour start times vary, check the tour info section on each tour page for start times.

Do you accommodate dietary restrictions and allergies?

We are not responsible for your food allergies. If you have any, it is up to you to make sure that the food you eat on our tours doesn’t trigger your allergies.

Unfortunately, we are unable to cater to those with special dietary restrictions (e.g. vegan, vegetarian, gluten free, etc.). The locations we visit and food we offer changes frequently and sometimes with little notice. This makes it extremely difficult to make sure alternatives are available.

What is your cancellation policy?

Please promptly notify us if you intend to cancel the tour. Any cancellations made within 72 hours prior to the scheduled tour start time will not be eligible for a refund. Customers who need to cancel their tour within this time frame will be given the option to reschedule for a different date, subject to availability.

Private, corporate, and large group tours have independent cancellation policies and are unique to every arrangement.

We understand that unforeseen circumstances may arise, and we will make every effort to accommodate our customers’ needs within this policy. We strongly recommend that customers purchase travel insurance to protect against any potential cancellations or unforeseen events. Gift cards are nonrefundable.

Note: If booking through an online travel agency such as Viator or Get Your Guide, they may have their own cancellation policy that we abide by. We recommend having travel insurance to cover any unexpected changes during your trip.

What fitness level does one need for the tour?

The amount of physical activity and fitness level required for tours will vary depending on which tour you take. All guests should be able to maintain an average adult walking pace — this includes the use of any wheelchairs on a tour.

Our downtown walking food tour is not suitable for guests who cannot move or stand on their own or with assistance for a period of 3 to 4 hours. Though seating at establishments is often available, it is not guaranteed.

Our half-day van tour requires minimal walking. Our full-day food & sightseeing tour has a moderate amount of walking and our full-day Matanuska Valley tour includes a hike of a few hours.

Unfortunately, our van tours are not wheelchair accessible at this time.

People with hip problems, knee issues or other mobility problems should not take our tours.

What does a tour cost?

Our tour prices vary, please check the tour info section on each tour page for exact prices.

Do I have to purchase tickets in advance? Can I pay in cash?

Tickets for public tours can be purchased online and in person as long as there is availability. We currently accept credit cards only at this time. 

Private, corporate, and large group tours have different policies, so please contact us for more information.

Please note that all tours have their own cut-off times. Except for morning tours, this is typically between one to two hours before the tour starts.

How many people can take the tour?

All tours are different, so please look at individual tour pages to find out the minimum and maximum number of guests. You can find this information in the Group Size section under Trip Details.

Do you take any COVID-19 precautions?

We follow all city, state, and federal mandates when it comes to COVID-19 protocols. We revisit these regularly to ensure our customers are safe while still having a good time. For COVID-19 and other public health updates in Anchorage, you can check the Anchorage health department’s website.

Do you offer corporate or private tours?

Yes, we do. Please check out our Private Tours page for further information or get in touch.

How long do the tours last?

We offer half-day and full-day tours and duration varies based on each tour. Please check the tour info section of each tour page for exact durations.

Are tours suitable for children and pets, and is there a children's price?

For most tours, the current minimum age for children is 12 years old. However, there are exceptions. For example, the Spenard Food & True Crime Tour is for people 21 years old and above.

We trust parents to know their child’s limits when it comes to length and activity level. We do require minors to be accompanied by a legal guardian or parent.

We do not offer discounted pricing for children. We hope to offer family-friendly tours soon – stay tuned!

Only certified service animals are allowed on our tours.

We can make exceptions for private group tours. Please contact us for details.

Are the tours all-inclusive?

All our tours are all-inclusive. All samples, meals, and server gratuities are provided by Alaskan Sights & Bites LLC. However, there are some stops where alcoholic drinks are not included but guests are welcome to order on their own. Drinking water or water bottles will be available free of charge.

We also encourage you to shop local during your time in Anchorage and Alaska. Be sure to check out our charming independent shops and gift stores for unique souvenirs and more.

On-Tour Questions

What should I bring on the tour?

Alaska’s weather is unpredictable, so be mindful of the conditions on the day of your tour and prepare accordingly. We do not cancel tours due to rain, wind, snow, or any other condition unless there is a weather advisory issued by the State or City!

Dress in layers and consider bringing a backpack to store clothing or gear you will not have on — and wear good walking shoes or boots! Remember, in the spring and fall it can be very cold in Alaska, especially in the morning or if you are from a warm climate.

There will be access to drinking water or water bottles provided on each tour.

Where should we park?

For our downtown tours, street parking meters have a two-hour maximum, so we recommend parking in a garage. There is a parking garage near our meeting point downtown on 5th Avenue and B Street (420 B Street, Anchorage, AK 99501).

For our Spenard True Crime Tour, it is best to get an Uber or Lyft. Alternatively, you can park at Spenard Rd & W 26th Ave, Anchorage, AK 99503, but you will have to walk from there to the meeting location at The Blue Market AK.

Will there be restroom stops on the tour?

Most locations we stop at have restrooms. When on van tours, we will make stops to use the bathroom as needed, but they are also available at most locations. There are occasional stretches on our van tours outside Anchorage where restrooms are not available.

Are beverages included on the food tours?

All our tours include refreshing beverages to enhance your experience. Bottled water is provided on van tours, and drinking water is available at most stops on our walking tours. As our tours are all-inclusive, enjoy a complimentary alcoholic or non-alcoholic drink on select tours.

Should I tip my guide?

At Alaskan Sights & Bites, we take pride in paying a living wage. However, as with many seasonal jobs, our guides often rely on tips to help support themselves throughout the year. Though tipping your guide is not mandatory, we find most guests tip 15 to 20%. 100% of guest gratuities go directly to guides. As patrons, Alaskan Sights & Bites tips 20% for all the servers at the bars and restaurants we visit on our tours.